Shipping and return policies for Neogoa Records

Shipping Info
Orders are processed within 3 working days after they're placed.

Pre-orders are being shipped on the release date (excluding holidays).

You will receive an e-mail notifying you once your order has been shipped.

We have put a lot of focus on making sure the items get delivered to our supporters as quickly as possible.
Return Policy
In case you recieved item with broken case, please have in mind that all our items are sealed and shipped in perfect condition, so any damage that happened in transit is out of our control.

In the unlikely event that your product is lost in transit, please contact us by email: